INTRODUCTION

This privacy notice (onwards, "Privacy Notice") describes the data that we collect about you on the website from which you have accessed (onwards, the "Site"), how we use and disclose such data , what we do to protect them and the choices you can make about them. We recommend that you review our Privacy Notice and click on the links available, or select "read more" for additional information on a specific topic.

PERSONAL DETAILS

"Personal Details" is the data that identifies you as a person or that is related to an identifiable person. Our websites collect personal details in various ways, among others through the registry, requests , surveys, in relation to your inquiries and automatically while using our Sites.

It is possible that we will request personal data when you use a site. If you are a PS, we could request additional personal data.

We can also collect personal data from other sources, for example: data companies, databases accessible in public form, joint marketing partners, social media platforms and other third parties.

Among the personal data that we can request is the following:

  • Name
  • Contact information (Mailing Address, telephone numbers, email address)
  • Your preferred language
  • Pictures
  • Your interests (like medical conditions and topics on which you request information through the site or that you show interest in)

    • If you are a PS, it is possible that we will also request additional data related with our professional interaction with you:

  • Biography/professional credentials
  • Data related to your professional certifications, specialties, professional affiliations, publications, credentials and other professional achievements
  • Data about adverse events
  • Data related with your use of our products, your interactions with us, and services for those you care for
  • We can also collect personal data from other sources, for example: data companies , publicly accessible databases, joint marketing partners, social media platforms and other third parties.

    • If you decide to connect your social media accounts to the site to enable social exchange functions, you will share with us certain personal data belonging to your social media, among which could include personal data belonging to your profile or your friends' profiles.

    We can receive personal data from third parties to confirm contact or financial information, or to better understand your interests through the association of demographic data with the personal data that you have provided .

    When prompted to give personal data you may refuse to give it. But if you choose not to provide data that is necessary so that we can provide the requested services, we may not be able to provide such services to you.

    If you provide us or let us collect any personal data related to another person, you will be letting us know that you have the authority to share the said data and allow us to use it in the manner described in this notice of Privacy.

    HOW WE USE PERSONAL DETAILS

    We use personal data with the purpose of:

  • Providing functionality to the site and satisfying your requests when we have a contractual relationship or a legitimate interest.

    • The functionality of the Site and meeting your requests includes:

  • Providing customer service.
  • Responding to your inquiries, satisfying your requests and completing your transactions.
  • Sending you administrative information, like changes to our terms, conditions and policies, as well as marketing communications that we believe could interest you.
  • Facilitating functionality that allows sharing on social media.
  • Allowing you to send messages to another person, like a coworker, caretaker, friend or patient
  • Providing personalized services when we have your consent or with a legitimate interest to provide you information that will be of your interest.

    • Among the included personalized services:

  • To Know you better and personalize our interaction with you.
  • Analyze or predict our users preferences in order to perform aggregated usage trend reports of Pfizer's digital content.
  • Analyze or predict your preferences in order to improve our interaction with you, namely, to provide you the contents, products and offers (through our site, email or digital tools) that, in our opinion, are relevant to your professional interests.
  • Engage with you as PS when we have a contractual relationship or a legitimate interest for it.

    • Engaging with you as a healthcare professional includes:

  • In order to verify if you have the right to access certain products, services and data that is only available to certain authorized healthcare professionals.
  • Interact with you based on your opinion and professional experience by digital media or others.
  • Enroll you in health professional programs/panels.
  • Contact you and gather your professional experience, for example: by conducting surveys related to products or services of an entity or business partner of Pfizer.
  • Collaborate with you in health sector events, publications or advisory meetings.
  • Know your opinion about products or services promoted by us, our affiliates or our business partners for development and improvement purposes.

    • Allow you to participate in special programs, activities, events or promotions as part of our contractual relationship with you or in cases where we have a legitimate interest

    In these cases, we can use your personal data in other ways to be published as a part of the special programs mentioned, activities, events or promotions.

  • Manage our business complying with our legal obligations and with relative legitimate interests to the maintenance of our business.

    • Our business activities include:

  • Carrying out audits and data analysis.
  • Identifying usage trends of our sites and analyzing the effectiveness of our communications.
  • Detecting, preventing and investigating fraud, including the prevention and monitorization of cybersecurity.
  • Developing, fomenting, improving or modifying our products and services.
  • Validating your ability to access or use certain products or services.
  • Better understanding the influence that our products and services have on you and on those you care for.
  • Supervising and responding to any concerns, how to carry out regulatory monitoring and complying with the relative obligations related to the notification of adverse events, complaints about products and the security of the patient.
  • Operating and expanding our business activities.

    • We can add the personal data that you and other users of the site provide. In case of doing so, we can use and divulge such aggregated data for any purpose. The aggregated data will not allow you or any other person to be personally identified.

    HOW WE USE AND WE DISCLOSE PERSONAL DETAILS

    We divulge personal data in the following manner:

  • To other Pfizer companies for the purposes described in this Notice of Privacy.
  • To our third party service providers so they can provide the following services: web hosting, data analysis, information technology supply and infrastructure related to it, customer service, sending of email, audit and other services.
  • To other companies with whom we collaborate regarding specific products or services. Among the above are, for example: our promotion partners for those products we develop and/or we jointly market.
  • To companies that previously were a part totally or partially of the Pfizer business group to whom we provide services during a transitional period after separation.
  • When you publish data or material in forums, chats, profile pages, blogs and other services.

    • If you decide to share data or material through our site, consider the following:

  • Anything you post will be visible to other users of the site and to the public in general.
  • We urge you to think carefully if you wish to divulge data or materials through the site or about linking your account on social media.
  • If you use the site to send a message or to divulge data or materials (including the use of the social sharing function), the message, the data or the materials will be visible to others (ex., other site users, your friends on social media, your social media provider and/or the public in general).

    • We also use and divulge your personal data, if we consider it necessary or adequate:

  • To comply with applicable laws and with our regulatory monitoring and reporting obligations (among which can be included, legislation of countries other than your place of residence), to respond to requests from public and governmental authorities (which may include authorities from countries other than yours), to cooperate with law enforcement or for other legal reasons. To enforce our terms and conditions. To protect our rights, privacy, security or goods and/or of our affiliates, yours or others.

    • We can also use, divulge or transfer personal data to a third party in case of reorganization, merger, sale, joint venture, assignment, transmission or other disposition of the whole or part of our business, assets or stocks (even in the event of a contest, bankruptcy or similar procedures).

    MARKETING CONTROLS

    If you wish to stop receiving our marketing communications, contact us as indicated in the Contact Us section, or update your preferences on your profile or account of some of the sites. We kindly ask you to tell us in the request form your name and the addresses that you no longer want us to use to contact you. Even if you choose to unsubscribe from our marketing communications, we can continue sending you important administrative messages. You will not be able to refuse the sending of such messages.

    INDIVIDUAL RIGHTS

    In some sites you have the possibility of updating your profile through said Site. If you want to request the review, correction, upgrade , suppression, restriction or elimination of personal data that you have provided to us through the Site, or if you wish to receive an electronic copy of the said personal data to transmit them to another company, you can contact us in the contact us section. We will respond to your request in accordance with the applicable law.

    Indicate in your request what personal data you wish to change, as well as if you want us to eliminate you from our database or, in another case, what limitations you would like to apply to our use of them. For your protection we may need to verify your identity before making your request effective. We will try to fulfill your request as soon as it is reasonably possible.

    Take into account that we might need to keep some personal data for record keeping purposes and/or to complete any transaction that you will start before requesting a change or deletion.

    DATA SECURITY

    We intend to use organizational measures, techniques and reasonable administration to protect your personal data. Unfortunately, the security of any storage system or data transmission cannot be guaranteed 100% .

    CONSERVATION PERIOD

    We will keep your personal data for as long as necessary or allowable in view of the objectives for which they were obtained, and just as described in this Privacy Notice. The criteria used to establish our conservation periods are, among others: (i) the time period during which we will have an established relationship with you and we provide the Site to you; (ii) if there is a legal obligation to which we are subject; or (iii) if conservation is advisable according to our legal position (for example, in connection with the execution of the Terms of use of the Site, the applicable statute of limitations, litigation or regulatory investigations).

    CROSS-BORDER TRANSFER

    The data we gather through the site can be stored and treated in any country where we have facilities or in which we contract service providers, including the United States, and where our subsidiaries operate.

    THIRDPARTY SERVICES

    This Privacy Notice does not address us with the responsibility in any way regarding, the compilation, use or divulgation of data or security practices or other practices made by any third party, including third parties operating a service from which the Site offers a link. The inclusion of a link within the Site does not imply we offer our endorsement of the linked service.

    USE BY MINORS

    The Site is not directed to individuals who are under the age of eighteen (18) years and we do not compile consciously personal data from minors. If someone has an age less than the age of consent current in your country, he or she will need the permission of his or her parent or legal guardian in order to use the site. Consult your parent or legal guardian before using the site.

    If you provide us personal data of people under the age of eighteen (18) years, you are declaring that you possess the corresponding authority to do it and that you can prove the said authority to Pfizer if requested.

    UPDATES

    From time to time, we make updates of this Privacy Notice. Any changes will take effect when we post the Privacy Notice reviewed on the Site. This Privacy Notice was last updated the date of "last update" shown previously.

    CONTACT US

    The company responsible for the collection, use and disclosure of your personal data under this Privacy Notice is Pfizer Free Zone Panamá S. de R.L. (Ref.- Data protection)

    Calle 50, Edificio Towerbank piso 39

    Bellavista, Panamá

    If you have questions about this Privacy Notice or if you wish to request the exercise of any individual right, Contact us CustomerServiceCAC@pfizer.com.

    COOKIES

    Cookies are a standard feature of websites that lets us store small quantities of data in your computer about your visit to our Site. Cookies help us discover which areas of the Site are useful and which need improvement.

    You will find information about cookies we utilize and how to change the configuration of cookies and similar technologies by clicking on the cookies consent tool located on the lower right corner of each page of our site. Also, you can reject or accept cookies from the site at any moment by activating the settings in your browser. The information about the procedure to follow to activate or deactivate cookies is available on your ISP's website through the help menu.

    Visit http://www.allaboutcookies.org/manage-cookies/index.html to obtain information about the most frequently used browsers. Consider that if you deactivate cookies your experience on the site might be diminished and that not all of its elements will work as intended.

    In addition, we can use similar technologies to cookies, such as:

    Invisible pixels. Invisible pixels (also known as web beacons or transparent GIFs) are used, among other things, to track the actions of users on the Site, they measure the success of our marketing campaigns and compile statistics about the use of the Site and response rates.

    Adobe Flash. Local shared Flash objects, also called Flash cookies (Flash Local Shared Objects, «Flash LOSs»), together with other technologies, are employed, among other things, to compile and store information about your use of the Site. If you want to see the options that you have in relation to Flash LSO, visit this page. Consider that configuring Flash Player to restrict or limit the acceptance of Flash LSO you can reduce or impede the functionality of some Flash applications.

    Google Analytics. Google Analytics is a service provided by Google, Inc. («Google»). We use Google Analytics to compile anonymous statistics in order to improve the Site.

    More information about Google Analytics and privacy. If you wish, you can deactivate Google Analytics by installing the disabling component facilitated by Google in its browser. To obtain more information, see the following links:

  • Google Analytics Disabling Plugin for Browsers
  • Google Analytics Assistance
  • Mi Google Analytics Account

    • Information collected through the browser or devices. Certain information is gathered through the majority of browsers or automatically through your device, like the MAC address (Media Access Control), the type of computer (Windows or Mac), the screen resolution, the name and version of the operating system, the manufacturer and model of the device, the language, the type and version of the internet browser and the name and version of the site you are using. We use this information to make sure that the site works adequately.

    If there is a case where personal data is collected through cookies or similar technologies, you can access more information (for example, regarding international transactions, retention periods) in our Privacy Policy or on the third party website which is accessed through the cookie consent tool located on the lower right corner of each page on our site.